1. Configure the software (do one time unless your computer or configuration changes).*
2. Number the creative card (do one time unless you need to clear the card). See more information on working with creative cards.
3. Connect the cables, restart the computer, turn on the sewing machine before you start the PC-Designer program. Make sure the cables are securely screwed into the port.
Refer to the
User Guide, on how to select the Serial (COM) port number that the cable to the sewing
machine is attached to on the computer. This option is on the Machine menu, select
Configuration. If using Windows 98 select High Transfer Rate
If you need assistance determining your COM port number, contact your computer manufacturer's help desk. Note which Com Port you selected in the software.
See also, http://www.pfaff-us-cda.com/about/faq_007.html and http://www.pfaff-us-cda.com/about/faq_009.html
Transfer Rate - try selecting (or de-selecting) this option. Try to send to card 2-3 times before changing the option. Typically, fast transfer rate should be selected for the more recent Windows versions (98, ME, 2000, XP).
Sometimes, you will see the error message regarding no communications-- even minutes after you have sent a design to the sewing machine. Try 2-3 times to send to card.
Is the port active in Device Manager? You may need to install the port in windows. If you need assistance, contact your computer manufacturer's help desk.
If you know you have selected the correct COM port, do you have another device (serial mouse, modem) that is also using this port (conflict)? You cannot use two even (COM2, COM4) or odd (COM1, COM3) at the same time. If you need assistance, contact your computer manufacturer's help desk.
On newer computers with USB ports, you can use a USB to serial connection. Belkin markets this type of device.
If you still experience problems, please see http://www.pfaff-us-cda.com/about/faq_007.html .