Stitch in Knits class tech
banner.gif (7960 bytes)
index06t.gif (7326 bytes)

Pfaff Software    Brother Software    Auto Digitizing  Amazing Designs   Buzz Tools Misc.

Software Technical Support

If you are experiencing a problem that is not documented on this site, please e-mail software support .  Please provide the following information:

  1. What software and version (Help menu, click on About).
  2. What steps need to be performed to recreate the problem?  (Document what you clicked on and what you input).
  3. What is the exact error message or problem?
  4. Attach any files (templates, design, etc.) that you are using.
Pfaff 2140   -

Download  instructions for using 9mm\maxi "feed-dog" built-in stitches on the 2140 (from old software, new software, creative card, and\or 75xx machines).

 

Pfaff VIP (Customizing, Digitizing, Cross Stitch)   - http://www.pfaffsoftware.com/index.htm Check for software updates on this site. 
  • Pfaff_VIP - This is a forum for discussion about the new Pfaff Creative VIP software and 2140 sewing machine. The software will also work with 7570, so all Pfaffies are welcome. And anyone with interest is welcome. http://groups.yahoo.com/group/Pfaff_VIP

Pfaff VIP Customizing

The Pfaff Customizing software enables transfer to the memory built-in into the Pfaff 2140 models.  For 7570, 60 owners, if you do not have the PC-Designer software cable, you will need to purchase a special cable to send files to your sewing machine. 

Additional fonts and shapes are available by downloading from at http://www.pfaffsoftware.com/support.updates.htm . There are four updates to fonts, and one update file for shapes. 

An update to File Assistant, version 6.3 is available at http://www.pfaffsoftware.com/support.updates.htm

The VIP Configure 6.21 - supports COM ports 3 and 4.   If your computer's COM port that you use to connect the machine cable to is 3 or 4, you need to install this update.  Otherwise, if the COM port is 1 or 2, you do not need to install this update.  http://www.pfaffsoftware.com/index.htm

If the software will not open with an error regarding the download, download and install the latest version of the driver at www.rainbow.com.

3D Viewer DLL version 2.0 - Updated 3D viewer for use in with all VIP programs.  The draw speed has been increased.  It uses the different technology, which will allow graphics accelerators on most Graphic cards to be used at the maximum setting.

Trouble shooting connection problems, download basic or advanced.

Pfaff VIP Creative Digitizing

An update to version 6.2 is available at http://www.pfaffsoftware.com/support.updates.htm .  The 2nd file named "6.2 help" contains an updated help file, samples and user guide in .PDF format.  The 3rd file contains tutorials showing the new features.  

VIPDigitizing.ini Configuration File - The file may be required after a "no dongle attached" error message.  See FAQ and file for download at http://www.pfaffsoftware.com/index.htm.  

Pfaff VIP Creative Cross Stitcher

Web site with lessons on Cross Stitcher http://www3.sympatico.ca/robyn.thompson/cross_stitcher.htm

Pfaff VIP Creative Stitch Editor

Creative stitch editor Exercises

Pfaff VIP Creative Stitch Artist

  

 

Pfaff PC-Designer (see also Wabbit Wanch below)

In order to send designs to the sewing machine, you need to:

  1. Configure the software (do one time unless your computer or configuration changes).
  2. Number the creative card.   See more information on working with creative cards.
  3. Send designs to card.

Click on link to PC-Designer Technical Page for additional detail on the above steps.

Links for lessons, info on PC-Designer software:

  • Digitizing Lesson from operations class - select the Word format (986kb) Word zipped (416kb). For other word processing apps, download the Rich Text File (*.RTF) zipped (1.5mb) format.   
  • Pfaff_Digibuddies ˇ Pfaff emb. machine owners learning to digitize using PC Designer Software, sharing tips, techniques, ideas. This list welcomes Pfaff embroidery machine owners that want to learn to digitize using PC Designer Software, or just improve on their current level of expertise.   http://groups.yahoo.com/group/Pfaff_Digibuddies We will be sharing tips, techniques, successes and failures as we become familiar with the capabilities this software has to offer.   Compatible programs that enhance the use of this software will also be discussed.   This is a mostly on topic list with some friendly chat accepted.   All levels of expertise should feel free to contribute and ask questions, and it is certainly acceptable if you just want to be a lurker!   This will be a fun, friendly list, meant to inspire our creativity as our digitizing skills improve.
  • MacPfaffies - This group is for Macintosh computer owners who use the Pfaff 7560/7570 embroidery and sewing machine. We will be sharing tips, techniques and how to get the most from our computer and sewing machine setups.  http://groups.yahoo.com/group/MacPfaffies
  • Aldawldup.... Amy Webster
    This site offers lessons on setting up, Basic Training, Design Elements, A-fill, B-fill, Design Clean-Up, Lettering, , project lessons, and how-to videos on digitizing with PC Designer Software
    http://www.napanet.net/~atwebs
  • Elaine's Creative Design Page...Elaine Rieck
    Tips, Tricks, Lessons, and links for Pfaff & PCD Includes a review of 3rd party programs compatible with the PCD, lesson on splitting designs to large for work area, what to do with the dreaded "no communication" messageand lots more.
    http://members.home.net/erieck/tips.htm
  • Patti's Portfolio.....Patti Porter
    Offers for sale lessons via CD and workbooks, including "PCD and Me" availible through authorized Pfaff dealers only.
    http://www.pattis-portfolio.com/
  • Paula Milner's Pfaffies FAQ's
    A wealth of information on Pfaff Sewing machines, including links for free and for sale PC Designer digitizing lessons. Tips, information, problems solving,links to designers, internet groups, and much much more. A great source for all Pfaff users, and lots of links/info for the MacPfaffies too.
    http://www.cyberport.net/users/milnerwm/FAQ.html

 

Brother
http://www.brother.com/usa/hsm/hsm_cntr.html    
PE-Design Updates - http://www.brother.com/usa/hsm/software/hsm_soft_sft.html
  • Software Update for PE-Design Ver.4.0
    If you use version 4.0, an update program is now available for download to correct a few minor reported problems.
  • PE-DESIGN V.4.0x for Windows XP Owners
    Software Update for PE-Design Ver.4.0x
    If you use version 4.0 with the Windows XP Operation System, the update below will provide the revised drivers to enable use of the PE-Design security device.
  • Note:  updates for other versions are also located in the above link.
  • PE-Design ˇ Group for all users of the PE-Design / Paletté program. Hi! Welcome to the PE-Design group.  Have fun everyone - swap motifs, programmable fills and designs in the files area (some free photostitch designs are in there for you!) http://groups.yahoo.com/group/PE-Design/
  • "Ann The Gran" Design Exchange, a place for the talented Designers using Brother's PE-Design™, Baby Lock's Palette™ or  Bernina's Deco Wiz™embroidery software to swap files. You'll find lots of links to related web sites, tips & techniques (PE-Design software trng.), machine embroidery tips and thousands of designs to download.  http://www.annthegran.com
AutoDigitizing
http://www.autodigitizing.com  
  • If you are using this program in conjunction with Pfaff PC-Designer to send your designs to the 7500 series machines, be sure to use a hoop size that is supported by your machine. 
    • Click on the View menu
    • Click on Display preferences
    • Click on Hoop
    • Click on the Hoop Type drop-down
    • Select 120x115
    • Click on Show Hoop
    • Click on OK
  • AutoDigitizing saves in the .PXP file format.  In order to use the files you create in PC-Designer, click on the File Menu, click on Export.   Select to Directory.  Change "Save as Type" drop-down to Pfaff (.PCS).

 

  • An e-mail list exists for those interested in effectively using the Pfaff-Viking Autodigitizing (AD)software package. It is a moderated site concentrating on techniques related to this software, and will stay on topic. Because of this, topics that do not relate to the software will not be posted.  http://groups.yahoo.com/group/Autodigitizing/
Amazing Designs

http://www.amazingdesigns.com 

Owners of design packs, upgrading to windows XP or ME, see   http://www.amazingdesigns.com/Amazing Store/software/windowsdisclaimer.htm

Quick start Tutorials for free download (Amazing Box, Click N' Stitch, Fast Fills, Lettering Pro, Smart Sizer Gold, Size Express).  http://www.amazingdesigns.com/Amazing Store/manuals.asp

Software Updates http://www.amazingdesigns.com/Amazing Store/softwareupdates.asp

  • Smart Sizer - Update to version 2.4

  • SmartSizer Gold - Update to version 3.2.2

  • Size Express - Update to version 3.2.2

  • Click n Stitch - Update your software to version 3.2.2.

  • Fast Fills - Update your software to version 3.2.2.

  • Lettering Pro - Update your software to version 3.0

  • Amazing Box - Update your software to version 3.2.1

  • Click 'N Stitch 

Click 'N Stitch Yahoo Group - This group was formed for those who have CNS and want to learn how to use their new program and for those who are interested in purchasing the software but want to know its capabilities first.   This list stays on topic which includes discussion about the Click N Stitch software, clipart and graphic altering software.  http://groups.yahoo.com/group/clicknstitchusersgroup/

Buzz Tools http://www.buzztools.com

This list was created as a help forum for current BuzzEdit software owners* http://groups.yahoo.com/group/BuzzEdit/   .  We hope that through this list we can helpour users get the most out of their software. It also suppports questions on Buzz Tools and Explore.  If you are having installation problems or need technical support
please go to http://www.buzztools.com and fill out the tech support request form. PS.  It also suppports questions on Buzz Tools and Explore. 

*Once you click on join on the Buzz Edit yahoo groups page, you will receive an email from the list owner.  You need to provide your serial number to the list owner and they will provide you with access..

Wabbit Wanch  http://www.wabbitwanch.com

FlutterWhumper Pro, Stitch Bunny Pro, PowerKez, WabbitPro
Works in conjunction with PC Designer to make digitizing more "user friendly". Designed for the Mac user, some programs can be adapted for Window's user for the Mac user, can
http://www.wabbitwanch.com/flutterwhumper.html

PCWabbits ˇ Pfaff Creative Wabbits

This group is for anyone who has a Pfaff 7570/7560 embroidery machine and is using Pfaff PC-Designer and FlutterWhumper software on their Windows or Macintosh computer system.   http://groups.yahoo.com/group/PCWabbits/

Questions may be asked on either platform of computer and also PC-Designer and FlutterWhumper and we will do our best to answer them quickly. We are also doing lessons on using FlutterWhumper, an auto tracing, digitizing assistant for PC-Designer.


Miscellaneous
"Addicted To Digitizing!"This list is for the Machine Embroidery Enthusiasts of all kinds. If you have the "BUZZ EXPLORE", PE Design , Husqvarna or Artista Digitizing Software, EasySizer, Paint Shop Pro, Embird, Pre-Design, Buzztools or any other Editing Software,please feel free to post questions relating to these programs. We the group member's are here to help. Or if you are just starting out or you are Advanced in the art of Digitizing. Each month there is a new theme for members to digitize.....so why not come along in and join the fun & discussions. Novices and Experts welcome.  http://groups.yahoo.com/group/AddictedToDigitizing/  
Updated: 8/06/2007